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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amber Culp

June 6, 2025

5  out of  5
rating by Amber Culp
"Thank you so much for helping another State Farm agents office, by providing pictures for a Rental Dwelling!!! Hailey and Jane your the best!🙌🏼"
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C L

June 6, 2025

5  out of  5
rating by C L
"Jane was very professional and answered all of my questions."
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Darius Wilson

May 16, 2025

5  out of  5
rating by Darius Wilson
"Rebecca was so helpful. I called to inquire about a bill and helped me with so many options that will help me save me more money in the future. I highly recommend her, excellent work."
We responded:
"Thank you, Darius! We're so glad to hear Rebecca was able to assist you and offer helpful options on your insurance. We appreciate your recommendation and look forward to continuing to support you!"
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Gregory Winborne

May 15, 2025

5  out of  5
rating by Gregory Winborne
"Very helpful and professional I highly recommend"
We responded:
"Thank you so much, Gregory! We truly appreciate your kind words and recommendation. We look forward to serving you and all of your insurance needs for many years to come!"
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Tammy Heiston

May 13, 2025

5  out of  5
rating by Tammy Heiston
"I called to make a change to our policy and was so lucky to talk with Rebecca. She was so helpful and very professional on our call and explained everything so that I could understand. Thank you so much Rebecca for all your help. ❤️"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Rebecca was able to assist you effectively and make the process smooth for you. We appreciate your feedback and are glad to have Rebecca on our team."
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Karl CHASE

May 12, 2025

5  out of  5
rating by Karl CHASE
"Very professional and courteous."
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again!"
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Leigh Keyes

May 7, 2025

5  out of  5
rating by Leigh Keyes
"State Farm/Jane Staples team is great…worked with Rebecca and she is awesome! L Keyes"
We responded:
"We love receiving a 5 Star review from a 20 year client! Thank you for being a valued long-time policyholder! We truly appreciate your loyalty and are delighted to hear that you had a great experience with Rebecca and our team. Your support means a lot to us, and we're here for all your insurance needs!"
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JenBubMa Mc

February 6, 2025

5  out of  5
rating by JenBubMa Mc
"Roxanne is an excellent agent. Very helpful and knowledgeable making leaving my current insurance company easygoing."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Roxanne made your transition to State Farm smooth and stress-free. She truly is a fantastic agent! If you ever need anything, don’t hesitate to reach out—we’re always here to help. Welcome to the State Farm family!"
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Anna Interiano

December 18, 2024

5  out of  5
rating by Anna Interiano
"I called for a quote and Rebecca is who helped me and my husband. She made the phone call fun just by her enthusiasm and she made it personal as well. I love that she stated she loves her job because you can really tell just by her talking and her eagerness, patience, and desire to help. I appreciate great customer service when I see it and it’s nice talking to someone that’s not just there to do a job."
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Rebecca made your experience enjoyable and personalized. Her enthusiasm and dedication to helping our clients truly set her apart. We appreciate your recognition of her great customer service! If you need anything else, feel free to reach out."
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Stephanie Boyer

December 4, 2024

5  out of  5
rating by Stephanie Boyer
"I've been with State Farm for many years. The staff at Jane Staples are incredible. Every time I either call or stop in, they are so friendly and very knowledgeable. I'm so glad I have Jane as my agent."
We responded:
"Thank you so much for your kind review, Stephanie! We’re thrilled to hear that you've had such positive insurance experiences with our team here at Jane Staples State Farm. It’s our goal to provide friendly, knowledgeable service, and we're so glad to have earned your trust over the years. We look forward to continuing to serve you!"
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Riley Lewers

November 18, 2024

5  out of  5
rating by Riley Lewers
"Hailey was great! She answered all of my questions and helped me transfer my Statefarm coverage from out of state to this agency quickly and easily"
We responded:
"Thank you, Riley! We're so glad Hailey could make the insurance transfer process smooth and easy for you. We appreciate your feedback and are always here to assist with any future needs!"
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Lynn Mack

October 25, 2024

5  out of  5
rating by Lynn Mack
"I have been with Jane Staples State Farm over 15 years. I worked with Rebecca to update both my homeowners and car insurance policies. She was very patient, courteous, and took her time to ensure that my policies were up to date and customized to my needs. I will be referring anyone I know looking for the best coverage to Rebecca and Jane Staples State Farm."
We responded:
"Hi Lynn! Thank you so much for your loyalty over the past 15 years and for sharing your wonderful insurance experience! We’re thrilled to hear that Rebecca was able to assist you with updating your policies and ensuring they were tailored to your needs. Your recommendation means the world to us, and we’re grateful to have you as part of the Jane Staples State Farm family!"
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Justus Fenwick

October 18, 2024

5  out of  5
rating by Justus Fenwick
"I had a excellent experience Rebecca was was very professional and went above and beyond with helping me find the right auto coverage"
We responded:
"Thank you for taking the time to share your kind words with us, Justus! We will always be there for you & all of your insurance needs! "
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Cluster Davies

October 10, 2024

5  out of  5
rating by Cluster Davies
"My family has been an avid state farm client for over 15+ years. During that time, we have received exceptional and courteous service. The staff responsiveness and professional knowledge of the myriad aspects of their various insurance products is excellent. For example, I recently worked with Rebecca, who more than adequately provided important additional coverage information regarding upgrades to my families current vehicles that would prove beneficial if we incurred a serious at fault accident. Ms. Staples and her staff continually provides reasonable and informative information which allows her clients to make conscientious and wise decisions!"
We responded:
"Thank you for sharing your positive insurance experience, Cluster! It’s wonderful to hear that you and your family have received such exceptional service from State Farm over the years. Rebecca's assistance with coverage information is incredibly valuable, especially when it comes to making informed decisions about your insurance. Our team here at Jane Stapes State Farm prioritizes out clients' needs, and your feedback will certainly encourage others to consider our insurance services!"
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Dejane' James

October 8, 2024

5  out of  5
rating by Dejane' James
"The service I received from Taniera Harvey was amazing. She was super friendly and knowledgeable. She found me a great rate and helped me get everything I needed!"
We responded:
"Dejane', it’s fantastic to hear about your experience with Taniera! Her friendliness and knowledge can really make a difference when navigating insurance. Finding a great rate and getting the help you need is such a relief. Thank you for sharing your positive feedback—I'm sure it will help others looking for excellent insurance services too!"
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Matthew McPherson

September 27, 2024

5  out of  5
rating by Matthew McPherson
"Taniera was very kind and helpful, had no problems at all."
We responded:
"Thank you so much for the kind words, Matthew! Taniera and the rest of our State Farm team will always be there to help you & all of your insurance needs!"
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E J

September 20, 2024

5  out of  5
rating by E J
"Taniera is awesome! She understood my concerns and provided various insurance options that would provide sufficient coverage and satisfy my budgetary constraints. Taniera was patient, easy to talk to and responsive to my needs. I highly recommend State Farm."
We responded:
"Thank you so much for your kind words, E J! We're thrilled to hear that Taniera was able to address your concerns and find the right insurance options for you. Her patience and responsiveness truly make a difference. We appreciate your recommendation and look forward to continuing to serve you & all of your insurance needs!"
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Michael Canadas

August 23, 2024

5  out of  5
rating by Michael Canadas
"Hailey Poe was a delight to work with in obtaining coverage for our home. Do not hesitate to reach out to her with your insurance needs. Thank you, Hailey!"
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ROSS FAMISAN

July 17, 2024

5  out of  5
rating by ROSS FAMISAN
"Great customer service! Hailey was very friendly, helpful and knowledgeable. She patiently answered all the questions I had. Would definitely recommend."
We responded:
"Thank you for your kind words and we're so happy to help with your insurance needs. Hailey is amazing and celebrated her 5-year anniversary with us recently! "
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Gary Armstrong

July 16, 2024

5  out of  5
rating by Gary Armstrong
"Jane Staples has been my State Farm Insurance Agent for nearly two decades. We have all of our insurance policies w/Jane & State Farm because the office provides top tier professional & personalized service - every time. They always make time to answer any questions & suggest the most cost-effective policy strategies. Office staff member L'Nia just recently spent her lunch hour setting up & customizing car insurance coverage for my daughter while we were at the dealer. If you want the best of all insurance coverage worlds I strongly recommend you discuss your needs with Jane/staff!"
We responded:
"Gary, Thank you so much for taking the time to rate us 5 Star! There's nothing better than having one of my first clients take the time to write such a nice review. Here's to another 2 decades of us providing you and your family amazing service! "
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Fred Dendy

May 6, 2024

5  out of  5
rating by Fred Dendy
"The level of professionalism is astounding. It’s such a pleasure to be able to receive such great service from Jane Staples."
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William Dodson

April 23, 2024

5  out of  5
rating by William Dodson
"I recently received excellent guidance with State Farm with associate Roxanne Jones"
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Reggie garnett

April 12, 2024

5  out of  5
rating by Reggie garnett
"Roxanne is absolutely amazing. Patient, informative and totally customer friendly."
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Da Dawg

April 12, 2024

5  out of  5
rating by Da Dawg
"It’s with great pleasure that I write this review of my experience with State Farm insurance, particularly, my agent Roxanne. I contacted State Farm with many questions, as my insurance needs were pretty complex. From her first warm ‘Hello’, Roxanne was pleasant, extremely patient and answered all my questions thoroughly. Roxanne was able to quickly assess my situation and present me with insurance options that have me feeling safe & secure without breaking my bank. However, her customer service alone would’ve made a higher payment worth it (my payments are great!). I’m big on customer service when spending my dollars and I couldn’t be more satisfied with how I was treated by Roxanne. Thank you, State Farm for your service and I will be sending more clients Roxanne’s way!"
We responded:
"Thank you for your glowing review! Roxanne is amazing and I'm glad she was able to help you with your insurance needs. Welcome to the Jane Staples Agency State Farm Family!"
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Araldo Newman Jr

March 18, 2024

5  out of  5
rating by Araldo Newman Jr
"Please switch if you have Allstate! First part! If you are in or near the Waldorf/Southern MD area, make sure to reach out to L'Nia! She has a great personality, is personable, and helped from conception to completion! The entire staff was very polite and helpful as well. I am very please with the service they provided. Check them out, they are the best!"