State Farm® Insurance Agent Jane Staples
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Liz Wright
October 26, 2026
5
out of
5
rating by Liz Wright
"Friendly, professional & patient. Willing to discuss options & various scenarios - appreciate the expertise & details"
Iesha Bolling
October 26, 2026
5
out of
5
rating by Iesha Bolling
"Working with Rebecca was informative, quick and easy. Thank you so much for your attention to detail! Iesha"
We responded:
"Thank you for the wonderful review! 😊 We’re glad Rebecca made the process informative, quick, and easy, and that her attention to detail stood out. We appreciate your support and will be sure to share your kind words with her! 🙌⭐ #GreatService #CustomerCare #StateFarm #JaneStaplesAgency"
Jhamari Kelley
October 16, 2026
5
out of
5
rating by Jhamari Kelley
"I’ve had a fantastic experience working with Rebecca for my auto and renters insurance this year. She was consistently diligent in following up with me and very punctual for our appointment to finalize my policies. She thoroughly explained every coverage option with clear examples, ensuring I fully understood all my policies. Highly recommend Rebecca for anyone looking for knowledgeable, patient, and attentive insurance service."
We responded:
"Wow, thank you so much for this amazing and detailed review! 🌟 We're thrilled to hear that Jahnaya provided such knowledgeable, patient, and attentive service throughout your auto, renters, and supplemental insurance process. 🙌 — it's fantastic that you appreciated the personal touch she provided! 💻✨
We're so glad you found value in switching to our agency and that Jahnaya helped you save on multiple policies while exploring future options like life insurance. When you're ready, we'll be here to assist every step of the way! 😊
Thanks again for the 5 stars and 10/10 recommendation! ⭐️⭐️⭐️⭐️⭐️ #ExceptionalService #StateFarm #InsuranceMadeEasy #CustomerFirst #HighlyRecommended #JaneStaplesAgency"
angela stanley
October 8, 2026
5
out of
5
rating by angela stanley
"Thank you Rebecca for making my quote and transfer of home owner's insurance a smooth transiton. You were patient, knowledgeable, professional, down to earth with EXCELLENT customer service skills. You're the best!!!"
Colleen williams
October 5, 2026
5
out of
5
rating by Colleen williams
"I worked with Rebecca from State Farm today, and I was completely satisfied with her professionalism and knowledge of insurance options, she provided excellent customer service to me. She explained all of my options, and I was able to get my insurance. I will definitely refer my friends to State Farm. Thank you so much Rebecca for your help."
We responded:
"Thank you so much for your wonderful review! 😊 We’re thrilled to hear Rebecca was professional, knowledgeable, and took the time to explain your options. We’re also glad she was able to help you get insured, and we truly appreciate your recommendation to friends. We’ll be sure to share your kind words with Rebecca! 🙌⭐ #GreatService #CustomerCare #StateFarm #JaneStaplesAgency"
Devonna Porter
September 28, 2026
5
out of
5
rating by Devonna Porter
"I reached out to State Farm to get some clarity regarding an email and just as I expected, they (Hailey) got back to me quickly and provided me with the information I needed. I’ve been a customer of this office for about 20 years and Jane Staples' office has ALWAYS provided excellent customer service. I am so glad to be a customer because they are genuine people who love what they do and take pleasure in assisting how ever they can. If I could give a million stars I would."
We responded:
"Thank you so much for your amazing Google review! 😊 We’re thrilled to hear Hailey got back to you quickly and provided the clarity you needed.
It also means a lot to hear you’ve been a customer for close to 20 years and that our office has consistently delivered excellent customer service. We truly appreciate your loyalty and your kind words about our awesome team. Thank you for trusting us all these years! 🙌⭐ #CustomerCare #StateFarm #JaneStaplesAgency"
Kris Aves
September 23, 2026
5
out of
5
rating by Kris Aves
"Rebecca was very efficient. Did my auto, home, PAP, rental, and an umbrella without me ever even speaking to her. Amazing service. 👏"
We responded:
"Thank you for the amazing review! 😊 We’re so glad Rebecca was very efficient and could help with your auto, home, personal articles, rental, and liability umbrella policy. We truly appreciate your support and look forward to continuing to help you with all your insurance needs! 🙌⭐ #Family #CustomerCare #StateFarm #JaneStaplesAgency"
Ryan Overacker
September 22, 2026
5
out of
5
rating by Ryan Overacker
"I switched to State Farm through Rebecca and couldn't be happier. She moved my three cars and renters insurance over from USAA, added a personal umbrella policy, and still saved me over $4,500 a year, with better coverage than I had before. She took the time to explain why the umbrella would protect me better than basic liability, and she was right.
The whole process was quick, and when I had trouble getting into my online account for the first time, she walked me through it herself. She's fast, professional, and kind, and she's always upbeat. You can tell she genuinely wants to be there and cares about her customers, not just another rep going through the motions. Highly recommend Rebecca!""
We responded:
"Thank you so much for the detailed and glowing review! 😊 We’re thrilled to hear you switched to State Farm and are very happy with the results. It’s wonderful Rebecca was able to move your three cars and renters' coverage, add a personal liability umbrella policy, and help you save over $4,500 a year while improving your protection!
We’re also glad she took the time to explain the umbrella coverage and walked you through your online account when you ran into trouble. Your kind words about her professionalism, kindness, and upbeat attitude mean a lot to our team, thank you for the recommendation! 🙌⭐ #CustomerCare #StateFarm #UmbrellaCoverage #JaneStaplesAgency"
Jamie Gamble
September 8, 2026
5
out of
5
rating by Jamie Gamble
"Rebecca is absolutely awesome! She was so patient, incredibly nice, and had me fully insured in a matter of minutes. Highly recommend working with her"
We responded:
"Thank you so much for the great review! 😊 We’re thrilled to hear Rebecca was patient, incredibly nice, and got you insured in just minutes. Your recommendation means a lot to us; we appreciate your support and look forward to continuing to help you anytime you need us! 🙌⭐ #GreatService #CustomerCare #StateFarm #JaneStaplesAgency"
Sam
August 13, 2026
5
out of
5
rating by Sam
"Rebecca was friendly, efficient, and knowledgeable!"
We responded:
"Thank you so much for the kind review! We’re thrilled to hear that Rebecca was friendly, efficient, and knowledgeable. We truly appreciate your feedback and your trust in our team! 🙌⭐ #JaneStaplesAgency #StateFarm
"
Roy Wilkerson
August 12, 2026
5
out of
5
rating by Roy Wilkerson
"It was great and quick"
We responded:
"Thank you! 😊 We’re glad your experience was great. We truly appreciate your support and look forward to helping you with your insurance needs anytime. 🙌⭐ #JaneStaplesAgency #StateFarm #GreatService"
Ron Klasmeyer
July 28, 2026
5
out of
5
rating by Ron Klasmeyer
"Worked with both Rebecca and Tia. They were excellent. Treated kindly, both were professional, helpful."
We responded:
"Thank you so much for the wonderful review! 😊 We’re thrilled to hear you had an excellent experience working with both Rebecca and Tia. It means a lot that they treated you kindly, while being professional and helpful. We appreciate your trust and look forward to assisting you anytime you need us! 🙌⭐ #GreatService #CustomerCare #StateFarm #JaneStaplesAgency"
Abdul Muhammad
July 17, 2026
5
out of
5
rating by Abdul Muhammad
"Very good customer service. Straight forward, honest, patient and consistent. Thank you for explaining and giving me the best options."
We responded:
"Thank you for your review! 😊 We’re so glad you received great customer service and felt the process was straightforward, honest, and patient. We appreciate your trust, and we’re happy we could explain everything and provide you with the best options. 🙌⭐ #CustomerCare #StateFarm #GreatService #JaneStaplesAgency"
E G
July 6, 2026
5
out of
5
rating by E G
"consistently great customer service from experts, such as Rebecca"
We responded:
"Thank you for the kind review! 😊 We’re so glad you’ve consistently received great customer service from our team. We appreciate your support and look forward to continuing to help you with all your insurance needs! 🙌 #CustomerCare #StateFarm #GreatService #JaneStaplesAgency"
Larry Osborne
June 25, 2026
5
out of
5
rating by Larry Osborne
"I would recommend this place for anyone looking for insurance. Taniera is one of a kind and she took care of me and my mother and made the process so simple and easy! This is some of the best service you can get in the area hands down you wont regret choosing them!"
We responded:
"Thank you so much for your amazing review! 😊 We’re thrilled to hear Taniera took great care of you and your mother and made the process simple and easy. Providing top-notch service is exactly what we aim for, and we truly appreciate your recommendation. We look forward to continuing to help you both with your insurance needs! 🙌 #OutstandingService #CustomerCare #StateFarm #JaneStaplesAgency"
Julio Castro
June 23, 2026
5
out of
5
rating by Julio Castro
"Rebbeca was outstanding explaining our concern. Thank u very much."
We responded:
"Thank you for your wonderful review! 😊 We’re glad Rebecca was able to explain things clearly and address your concerns. We truly appreciate your continued trust ! 🙌⭐ #GreatService #CustomerCare #StateFarm #JaneStaplesAgency"
Joshua Bowie
June 10, 2026
5
out of
5
rating by Joshua Bowie
"Great service and very helpful !"
We responded:
"Thank you! 😊 We’re glad you received great service and found our team helpful. We appreciate your support and look forward to helping you anytime you need us! 🙌 #GreatService #CustomerCare #StateFarm"
Eddy Xray
June 10, 2026
5
out of
5
rating by Eddy Xray
"Rebecca is great and definitely knows how to save you some money …"
We responded:
"Thank you for the great review! 😊 We’re glad Rebecca was able to help you find ways to save money. We appreciate your support and look forward to continuing to help you with all your insurance needs! 🙌 #GreatService #StateFarm #SavingYouMoney"
Nicke Nation (Nickes Nation)
May 19, 2026
5
out of
5
rating by Nicke Nation (Nickes Nation)
"I spoke to Aujanee’ today. She was very friendly and very informative. I was able to get my insurance along with all my questions answered quickly. I would definitely recommend the Upper Marlboro office for all your insurance needs! PS: ASK FOR AUJANEE."
We responded:
"Thank you for your wonderful review! 😊 We’re so glad Aujanee was friendly, informative, and able to help you get your insurance quickly while answering all your questions. Your recommendation for our Upper Marlboro location means a lot to us—thank you! 🙌⭐ #CustomerCare #StateFarm #UpperMarlboro #JaneStaplesAgency"
Thu Hoài Thương Nguyễn
April 14, 2026
5
out of
5
rating by Thu Hoài Thương Nguyễn
"As always the best insurance ever."
We responded:
"Thank you! 😊 We’re honored to be your best insurance choice. We truly appreciate your continued trust and support—if you ever need anything, we’re here to help! 🙌⭐ #StateFarm #BestInsurance #CustomerAppreciation #JaneStaplesAgency"
J Balamani
April 10, 2026
5
out of
5
rating by J Balamani
"5 Stars! Rebecca saved me over $2,000 a year on my home insurance alone. I was stressed about a huge jump in my mortgage payment due to an escrow shortage, but Rebecca's expertise in bundling my home and auto with State Farm fixed everything. I now have better coverage on my vehicles and a much more manageable mortgage payment. She is fast, professional, and actually delivers on the savings she promises. Thank you, Rebecca!"
We responded:
"Thank you so much for your fantastic review! 😊 We’re thrilled that Rebecca’s expertise helped you save over $2,000 a year and made your mortgage payments more manageable. It’s wonderful to hear that her professionalism and quick service delivered exactly what was promised. We appreciate your trust and are always here to support you with your insurance needs! 🙌 #GreatSavings #JaneStaplesAgency #StateFarm #CustomerSuccess"
Carol Solar
March 26, 2026
5
out of
5
rating by Carol Solar
"Just purchased another vehicle and Kaitlyn helped make getting coverage so easy and quick. I'm very happy with the customer service that was provided and my experience with Jane Staples Insurance as a whole."
We responded:
"Thank you for sharing your positive experience! 😊 We’re glad to hear that Kaitlyn made getting coverage for your new vehicle easy and quick. It’s wonderful to know you’re happy with the customer service and your experience with us overall. We appreciate your trust and look forward to continuing to serve you! 🙌 #GreatService #EasyCoverage #StateFarm #HappyCustomer #JaneStaplesAgency"
Cristi Mason
March 25, 2026
5
out of
5
rating by Cristi Mason
"Hailey Poe is my insurance agent, highly recommended to me by a friend and I am glad she did. Hailey is wonderful, always willing to help with any question you may have. And beleive me I have given her a run for her money :) Thank you, Hailey for all you do!!"
We responded:
"Thank you so much for your kind words! 😊 We’re thrilled to hear Hailey has been so helpful and patient—even with the toughest questions! 😄 Your recommendation means a lot, and we appreciate you trusting us with your insurance needs. Thanks again for your support! 🙌 #OutstandingService #StateFarm #CustomerAppreciation #JaneStaplesAgency"
Toni James
March 15, 2026
5
out of
5
rating by Toni James
"As a first-time homebuyer, I needed to shop for homeowners insurance and received the name of this insurance company from my lender. Rebecca was extremely helpful and patient. I wanted to add my sister to the call so that I could have someone else help me make decisions regarding coverages. Rebecca worked around and with my request. During the transaction, we also spoke to Kaitlyn, who was also extremely helpful. She collected information from us while Rebecca finished another call. I really appreciated how they did everything to answer our questions and respect our time. I was able to save 50% on my car insurance and received a very reasonable quote on my homeowners insurance. I am very satisfied with the customer service and my rates."
We responded:
"Thank you so much for sharing your experience! 😊🏡 We’re thrilled our team could provide patient and helpful support as you navigated your first-time homebuyer insurance. It’s awesome that you were able to save 50% on your car insurance 🚗💰 and get a great homeowners insurance quote too! Your satisfaction means the world to us, and we look forward to helping you anytime! 🙌✨
#FirstTimeHomeBuyer #GreatRates #CustomerCare #StateFarm #HappyPolicyholder #InsuranceSavings #JaneStaplesAgency"
atterbee
March 13, 2026
5
out of
5
rating by atterbee
"Rebecca rocked! Thank you!"
We responded:
"Thank you for the awesome shout-out for Rebecca! 🎉 We’re so happy to hear you had a great experience. If you ever need anything else, we’re here to help! 🙌 #RockstarService #StateFarm #CustomerAppreciation #JaneStaplesAgency"