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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mike mabry

July 25, 2025

5  out of  5
rating by mike mabry
"Had a great experience on the phone with ms. Jane helped me with everything quickly."
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James Burton

July 23, 2025

5  out of  5
rating by James Burton
"It was a pleasure doing business with Ms. Jahnaya, I felt like I was talking to an old friend. Very professional and answered all my questions."
We responded:
"Thank you so much, James! We're thrilled to hear that Jahnaya made you feel comfortable and supported—like talking with an old friend. We appreciate your kind words and look forward to assisting you with your insurance needs for many years to come!"
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Catherine Costantino

July 18, 2025

5  out of  5
rating by Catherine Costantino
"Kaitlyn had been an amazing help to me on multiple occasions, from adding a new vehicle to finding the most cost effective coverage for existing vehicles. She is so patient and kind with my million and one questions, highly recommend her and this office!"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Kaitlyn has been such a helpful and patient resource for you. It's our goal to provide excellent service and help find the appropriate coverage for your needs. We truly appreciate your trust and look forward to assisting you again in the future!"
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Juan Navarro

July 17, 2025

5  out of  5
rating by Juan Navarro
"This office is always friendly and ready to assist its customers."
We responded:
"Thank you for your kind feedback! We're glad to hear our team is friendly and ready to assist. We appreciate your support and look forward to serving you again!"
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Shaniqua Swailes

July 16, 2025

5  out of  5
rating by Shaniqua Swailes
"I cannot recommend Taniera from State Farm enough! She is by far the BEST insurance professional I’ve ever worked with. From the very first conversation, she was knowledgeable, attentive, and truly cared about finding the right coverage for me and my family. Thanks to her, we were able to secure life insurance policies that give us peace of mind and long-term security. She took the time to explain every detail, answered all our questions with patience, and made the entire process smooth and stress-free. If you’re looking for someone who genuinely looks out for your best interest, Taniera is the one to call. Professional, kind, and absolutely amazing at what she does!"
We responded:
"Thank you so much for your glowing recommendation! We're thrilled to hear that Taniera provided you with such attentive, knowledgeable, and caring service. It's wonderful to know she could help you secure the right life insurance coverage to bring peace of mind and long-term security for you and your family. We truly appreciate you taking the time to share your experience and will be sure to pass along your compliments to Taniera!"
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RODNEY LLOYD

July 15, 2025

5  out of  5
rating by RODNEY LLOYD
"To who this may concern. I had the best experience with an insurance agent by the name Jahayna. I never had a more passion agent ever. Jahayna answered all my questions and was polite and professional. I wish that you were listening in on how well she represented your insurance company. Thank you for having one of the best of the best agents."
We responded:
"Thank you so much for taking the time to share your experience! We are thrilled to hear that Jahayna provided you with such passionate, professional, and attentive service. We’re proud to have her on our team and will be sure to share your wonderful feedback with her. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future!"
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Amber Heffner

July 14, 2025

5  out of  5
rating by Amber Heffner
"I was provided with excellent service"
We responded:
"Thank you for your 5 Star Review! We're delighted to hear you received excellent service. We look forward to serving you again! "
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Christopher Hollingsworth

July 10, 2025

5  out of  5
rating by Christopher Hollingsworth
"Kaitlyn was very professional and helpful. I give her 5 stars plus. Would recommend her to family and friends."
We responded:
"Thank you for the fantastic review! We're glad to hear that Kaitlyn provided you with professional and helpful service. Your recommendation means a lot to us!"
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Pamela Foster

July 10, 2025

5  out of  5
rating by Pamela Foster
"I was almost about to give up on my insurance search and then I received a call from T(Tynra) hopefully I spelled that correctly… She was amazing. T was patient, knowledgeable and an amazing agent! She’s awesome! Thanks again T."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Taniera was able to assist you effectively in your insurance search. Her dedication and knowledge truly make a difference, and we’re glad she was able to help. "
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Sierra Porter

July 10, 2025

5  out of  5
rating by Sierra Porter
"This is the only place I recommend for insurance. I will always be a forever customer. The customer service is beyond exceptional. I usually talk to Hailey Price but everyone is literally so pleasant and helpful. As a young adult who always has many questions, they help me a lot. I really appreciate everyone there who has helped me. And THANK YOU for making my life easier!!! ⭐️⭐️⭐️"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Hailey and the entire team have been able to provide you with exceptional service and support. It means a lot to us to know we’re making your life easier, especially as you navigate your insurance needs. We truly appreciate your loyalty and look forward to continuing to assist you for many years to come!"
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Amira Madison El

July 1, 2025

5  out of  5
rating by Amira Madison El
"Thanks Rebecca for being so responsive to my needs today. You made my vehicle change that much easier. Great customer service. I highly recommend."
We responded:
"Thank you for the review and for choosing us for your insurance needs. We look forward to another 15 years providing great service!"
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Bernadette Cornish

June 27, 2025

5  out of  5
rating by Bernadette Cornish
"Excellent job Taniera! Thanks for going above and beyond."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Taniera went above and beyond to deliver excellent service. We truly appreciate your feedback!"
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Sang Kil Lee

June 24, 2025

5  out of  5
rating by Sang Kil Lee
"Omgosh, I honestly did not want to move from CA to MD, it has been extremely stressful, and I had NO IDEA how much work or cost it was gonna be to get my car in check!! However, I was blessed to speak with Ms. Rebecca who insured me all the tips, information and step by step process and did well on getting me on track. Ms. Rebecca did everything to get me what I needed for my vehicle and not just "added on junk" that I didn't need. I love that she was very bubbly and assured me everything is gonna be okay and was so friendly, it was important that she was down to earth and her customer service was excellent, I really appreciate her and the staff, thank you so much! Maryland is not gonna be as bad as I thought, thanks to Ms. Rebecca lol! Ms. Lee"
We responded:
" Thank you so much for your wonderful review! We're thrilled to hear that your experience with Rebecca was so positive during what can be a stressful transition. It’s great to know that her guidance and support made a significant difference in your move from California to Maryland. We pride ourselves on providing excellent customer service, and it’s clear that Rebecca exemplified this with her bubbly personality and dedication to ensuring you felt comfortable and informed throughout the process. We hope you enjoy your new home in Maryland, and if you need anything else, please don’t hesitate to reach out. Thank you for choosing the Jane Staples Agency and State Farm!"
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Pamela Gale

June 23, 2025

5  out of  5
rating by Pamela Gale
"I just love the exceptional customer service that I receive from Rebecca and Kaitlyn. They are very patient with me and are outstanding with detail with any questions that I may have in regards to my three policies."
We responded:
"Thank you so much for your kind words! We truly appreciate your loyalty over the past decade and are thrilled to hear about your recent positive experience with both Rebecca and Kaitlyn. They are dedicated to providing exceptional service and ensuring that all your questions are answered with care and detail. Your satisfaction means the world to us, and we’re here for you whenever you need assistance with your policies. Thank you for being such a valued part of our State Farm family!"
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Melissa Dory

June 18, 2025

5  out of  5
rating by Melissa Dory
"The representative was very knowledgeable and helpful with the policy options."
We responded:
"Thank you for your kind words! We're delighted to hear that Rebecca was able to assist you with your policies. Providing knowledgeable and helpful service is our top priority. We appreciate your feedback and the 5 Star review!"
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Bency Joy

June 13, 2025

5  out of  5
rating by Bency Joy
"Rebecca was very patient, detailed and professional. She understood my needs and gave me a good deal.I am a Satisfied customer."
We responded:
"Thank you for taking the time to share your experience! We're thrilled to hear that Rebecca provided you with such attentive and professional service. It's wonderful to know she understood your needs and helped you find a great deal. Your satisfaction is our top priority, and we appreciate your kind words!"
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KennethWayne Thompson

June 10, 2025

5  out of  5
rating by KennethWayne Thompson
"Hailey has been awesome to work with: kind, responsive and always professional. She created and delivered documents I needed in less than 24 hours and answered all of my questions thoroughly."
We responded:
"Thank you for your wonderful review! We're so glad to hear that Hailey provided you with such excellent service. Her kindness, responsiveness, and professionalism truly make a difference, and we’re thrilled that she could deliver the documents you needed so quickly. Your satisfaction is important to us, and we appreciate your feedback."
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Jaime Ojeda

June 9, 2025

5  out of  5
rating by Jaime Ojeda
"Am been with state farm and jane staples as my agent for many years . She is supper friendly and allways have a smile."
We responded:
"Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that here at the Jane Staples Agency we have consistently provided you with friendly service throughout many years. We strive to create a positive experience, and it’s wonderful to know that we've made such a great impression!"
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Amber Culp

June 6, 2025

5  out of  5
rating by Amber Culp
"Thank you so much for helping another State Farm agents office, by providing pictures for a Rental Dwelling!!! Hailey and Jane your the best!🙌🏼"
We responded:
"You're very welcome! We're always happy to assist our fellow State Farm agents."
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C L

June 6, 2025

5  out of  5
rating by C L
"Jane was very professional and answered all of my questions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear you received professional service and all your questions were answered! You taking the time to provide feedback means a lot. "
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Darius Wilson

May 16, 2025

5  out of  5
rating by Darius Wilson
"Rebecca was so helpful. I called to inquire about a bill and helped me with so many options that will help me save me more money in the future. I highly recommend her, excellent work."
We responded:
"Thank you, Darius! We're so glad to hear Rebecca was able to assist you and offer helpful options on your insurance. We appreciate your recommendation and look forward to continuing to support you!"
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Gregory Winborne

May 15, 2025

5  out of  5
rating by Gregory Winborne
"Very helpful and professional I highly recommend"
We responded:
"Thank you so much, Gregory! We truly appreciate your kind words and recommendation. We look forward to serving you and all of your insurance needs for many years to come!"
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Tammy Heiston

May 13, 2025

5  out of  5
rating by Tammy Heiston
"I called to make a change to our policy and was so lucky to talk with Rebecca. She was so helpful and very professional on our call and explained everything so that I could understand. Thank you so much Rebecca for all your help. ❤️"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Rebecca was able to assist you effectively and make the process smooth for you. We appreciate your feedback and are glad to have Rebecca on our team."
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Karl CHASE

May 12, 2025

5  out of  5
rating by Karl CHASE
"Very professional and courteous."
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and we look forward to serving you again!"
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Leigh Keyes

May 7, 2025

5  out of  5
rating by Leigh Keyes
"State Farm/Jane Staples team is great…worked with Rebecca and she is awesome! L Keyes"
We responded:
"We love receiving a 5 Star review from a 20 year client! Thank you for being a valued long-time policyholder! We truly appreciate your loyalty and are delighted to hear that you had a great experience with Rebecca and our team. Your support means a lot to us, and we're here for all your insurance needs!"